About the Role
Jules Construction, a leading construction company with over 10 years of operations in Nigeria, is recruiting a Wellness Operations Assistant to join our dedicated care coordination team. In this role, you will be instrumental in promoting client wellbeing, navigating healthcare processes, and ensuring clients receive safe, timely, and effective care throughout their treatment journey.
Key Responsibilities- Coordinate and deliver safe, timely, effective, and client-centered care services
- Manage case assignments, develop comprehensive service plans, and monitor case progress toward closure
- Facilitate care coordination including information sharing, advocacy, and care facilitation across multiple agencies
- Serve as client advocate, helping patients make informed decisions about clinical status and treatment options
- Collaborate effectively with medical teams, social services, health departments, and governmental agencies
- Conduct psychosocial assessments and address motivational barriers to wellness
- Maintain accurate case documentation, complete all necessary forms, and generate statistical reports
- Monitor client progress, ensure satisfaction, and promote quality, cost-effective interventions
- Support clients in achieving wellness goals and personal autonomy
- Proven experience in case management, nursing, medical management, or mental health care
- Strong knowledge of case management principles and healthcare reimbursement systems
- Experience with psychological aspects of patient care
- Excellent communication and interpersonal skills
- Outstanding organizational and time management abilities
- Strong problem-solving capabilities with capacity to multitask effectively
- Familiarity with emerging healthcare technologies and professional best practices