About the Role
Roundsquare Integrated Services Limited is recruiting on behalf of an established travel agency for a dedicated and client-focused Visa Consultant. In this role, you will be instrumental in ensuring seamless visa advisory and travel documentation services, helping clients navigate complex application processes with ease and professionalism.
Key Responsibilities- Handle daily visa enquiries and provide accurate guidance on document checklists to prospective travellers.
- Review client documents thoroughly to ensure completeness, accuracy, and compliance with embassy guidelines.
- Manage appointment tracking, application follow-ups, and timely status updates.
- Maintain precise CRM updates, client communication logs, and secure visa-related record keeping.
- Ensure strict confidentiality when handling sensitive client documents and personal information.
- First degree or HND in Tourism, Travel Management, Hospitality Management, Business Administration, International Relations, or a related field.
- Minimum of 2 to 4 years of relevant experience in visa advisory, travel agency operations, client documentation, or customer service.
- Strong understanding of visa document requirements, travel documentation, and embassy appointment processes.
- Exceptional oral and written communication skills for effective client advisory and internal coordination.
- Strong attention to detail, adherence to standard operating procedures, and a proactive client service attitude.
- Competitive monthly gross salary of NGN 200,000.
- Opportunity to grow your career within the dynamic travel and tourism sector.
- Supportive and professional working environment with a leading human capital solutions provider.