About the Role
JV Management Consulting is a leading indigenous Human Resource Management consulting firm dedicated to providing exceptional services and supporting organizational growth. We are currently seeking a dynamic and results-driven Travel Manager to oversee our daily travel operations, manage key client relationships, lead our dedicated team, and aggressively drive sales growth in Awoyaya, Lagos.
Key Responsibilities- Oversee and streamline daily travel agency operations to ensure maximum efficiency and profitability.
- Supervise, mentor, and guide ticketing and reservations staff to deliver top-tier service.
- Manage high-value corporate and individual clients, ensuring swift and effective resolution of all escalations.
- Drive strategic sales initiatives and business growth to meet organizational targets.
- Collaborate with the team to support digital marketing campaigns and drive lead conversion.
- Minimum of 3 to 5 years of proven professional experience working in a recognized travel agency.
- Strong, hands-on knowledge of global distribution systems, ticketing, reservations, and general travel operations.
- Demonstrated excellence in customer service delivery and client relationship management.
- Proficient computer literacy, including email communication, MS Office suite, and standard booking systems.
- Working knowledge of digital marketing strategies, including social media management and WhatsApp marketing.
- Proven leadership and team management skills with the ability to inspire and guide staff.
- Competitive salary package commensurate with experience.
- Opportunities for professional development and career advancement.
- A collaborative and dynamic work environment in a growing consulting firm.