About the Role
Roundsquare Integrated Services Limited, a premier human capital solutions provider, is recruiting on behalf of our client, an established travel agency, for a dedicated Ticketing Officer. In this role, you will be instrumental in delivering seamless travel service operations, ensuring clients receive prompt, accurate, and professional support for all their travel needs.
Key Responsibilities- Handle flight booking support, fare checks, and client communication efficiently.
- Manage ticketing documentation, CRM updates, and transaction records accurately.
- Monitor Amadeus or relevant airline portals to secure the best travel arrangements.
- Execute seamless ticketing-to-finance handover procedures in compliance with company standards.
- Respond promptly to client requests and maintain meticulous travel details.
- First degree or HND in Tourism, Travel Management, Hospitality Management, Business Administration, Aviation, or a related field.
- Minimum of 2 to 4 years of relevant experience in ticketing, travel agency operations, or airline reservations.
- Practical experience with Amadeus, GDS platforms, airline portals, and CRM tools.
- Strong oral and written communication skills for effective client interaction and reporting.
- Exceptional attention to detail, confidentiality, follow-up discipline, and a strong customer service attitude.
- Competitive monthly gross salary of NGN 200,000.
- Opportunity to grow and develop within the thriving Nigerian aviation and travel sector.
- Professional work environment with supportive team coordination.