About the Role
ProcessFlow Consulting Ltd is seeking a dynamic and results-driven Territory Growth Officer (TGO) to join our growing team. In this role, you will be responsible for scaling power-bank rentals across all company locations within an assigned cluster. You will work closely with local operators, drive grassroots awareness, ensure optimal station visibility, and identify high-potential locations for strategic expansion. If you have a passion for field operations, business growth, and delivering exceptional customer experiences in high-footfall areas such as campuses and transport hubs, we want to hear from you.
Key Responsibilities- Drive daily power-bank rentals to consistently meet and exceed regional targets across assigned locations.
- Identify low-performing stations, analyze root causes, and execute actionable strategies to improve usage.
- Support local operators with community-level awareness campaigns and customer acquisition tactics.
- Target strategic high-footfall markets, campuses, motor parks, and transport hubs for maximum visibility.
- Coordinate engaging local activations and partnerships that directly generate rental growth.
- Conduct regular field visits to ensure operators are actively promoting services and assisting customers.
- Monitor operator compliance with company standards, coaching underperforming partners and escalating issues when necessary.
- Inspect station physical condition, power-bank availability, and branding integrity.
- Identify high-demand communities, source new potential operators, and build a robust pipeline of expansion locations.
- Report daily rental performance, field activities, competitor insights, and market opportunities to the Head of Operations.
- National Diploma or Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- Minimum of 1 to 3 years of proven experience in field sales, territory management, business development, or retail operations.
- Strong interpersonal and relationship-management skills with the ability to coach and motivate others.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Familiarity with local markets, high-footfall areas, and communities within the assigned Nigerian cluster.
- Excellent communication skills, both written and verbal, with basic proficiency in reporting tools.
- Competitive base salary with performance-based bonuses and commission structures.
- Opportunities for rapid career advancement within a fast-growing tech-enabled industry.
- Comprehensive health insurance coverage and professional development support.
- Dynamic and collaborative work environment with a passionate, mission-driven team.