About the Role
TeamAce Limited is a leading business solutions company dedicated to helping organizations thrive through exceptional people, bespoke processes, and innovative technology. We are currently seeking a dynamic, self-motivated, and target-driven Telesales Officer to join our vibrant team in Nigeria. In this role, you will be instrumental in driving customer acquisition, managing loan transactions, and delivering outstanding support to our diverse clientele. If you possess a passion for sales and excellent communication skills, this is your opportunity to build a rewarding career with a forward-thinking organization.
Key Responsibilities- Drive customer acquisition through assigned and self-generated leads to achieve monthly and quarterly sales targets.
- Engage prospective and existing customers, effectively close sales, provide application support, and build lasting relationships.
- Attend to customer enquiries, resolve complaints, and handle loan processing requests within agreed service standards and company policies.
- Deliver exceptional customer service while consistently meeting assigned KPIs and performance metrics.
- Provide valuable feedback regarding customer needs, product enhancements, and operational processes to support continuous business improvement.
- Bachelor's degree (B.Sc.) in any discipline from a recognized institution.
- 0 to 2 years of relevant professional work experience in sales or customer service.
- Prior experience in telesales, telemarketing, direct sales, or customer acquisition will be a strong added advantage.
- Exceptional verbal and written communication skills with strong interpersonal abilities.
- Proven negotiation, problem-solving, and relationship-building capabilities.
- Highly self-motivated, target-oriented, and able to thrive in a fast-paced work environment.
- Competitive salary package with performance-based incentives and bonuses.
- Flexible work arrangements, including work-from-home options for evening shifts.
- Comprehensive professional development and career advancement opportunities.
- A collaborative, inclusive, and supportive work culture that encourages innovation and growth.