About the Role
TeamAce Limited is a leading business solutions company dedicated to helping organizations across diverse industries thrive by providing the right people, bespoke processes, and innovative technology. We are currently seeking a dynamic and motivated Telesales Executive to join our growing team in Nigeria. In this role, you will play a pivotal part in driving our customer acquisition strategies, managing client relationships, and contributing directly to our business growth objectives.
Key Responsibilities- Drive customer acquisition through assigned and self-generated leads to achieve monthly and quarterly sales targets.
- Engage prospective customers, effectively close sales, provide application support, and maintain robust relationships with existing clients.
- Attend to customer enquiries, resolve complaints, handle loan processing, and manage other requests within agreed service level agreements.
- Process financial and loan transactions accurately in strict compliance with company policies and operational procedures.
- Deliver exceptional customer service while consistently meeting assigned Key Performance Indicators (KPIs) and performance metrics.
- Provide actionable feedback regarding customer needs, product features, and internal processes to support continuous business improvement.
- Bachelor's Degree (B.Sc.) in any discipline from a recognized institution.
- 0 to 2 years of relevant professional work experience in a corporate setting.
- Prior experience in telesales, telemarketing, direct sales, customer acquisition, or related financial services roles will be a strong added advantage.
- Excellent verbal and written communication skills with a polite and persuasive telephone manner.
- Strong interpersonal, relationship-building, negotiation, and problem-solving abilities.
- Highly self-motivated, target-driven, and capable of thriving in a fast-paced, goal-oriented work environment.
- Competitive entry-level salary with performance-based incentives and bonuses.
- Comprehensive professional training and mentorship to accelerate your career growth in sales.
- Health insurance coverage and other corporate wellness perks.
- A collaborative, inclusive, and vibrant work culture that encourages innovation and career advancement.