About the Role
Chowdeck is a fast-growing technology company revolutionizing logistics and food delivery services across Nigeria, seamlessly connecting consumers with their favorite local restaurants. We are currently seeking an exceptional, target-driven Telesales Agent to join our dynamic Strategy & Operations team on a full-time, in-person basis at our Ikoyi office in Lagos. In this role, you will play a crucial part in driving business growth, engaging our valued customer base, and executing high-impact sales campaigns.
Key Responsibilities- Make outbound calls to assigned customer segments and active marketing campaigns to drive orders and product adoption.
- Communicate relevant promotions, loyalty offers, and company updates while skillfully handling customer objections.
- Follow up consistently with prospective and existing customers while maintaining accurate, up-to-date records of all interactions.
- Meet and exceed daily, weekly, and monthly call volume and conversion Key Performance Indicators (KPIs).
- Collaborate closely with Growth, Marketing, Data, and Operations teams by sharing valuable customer insights and performance feedback.
- Minimum of a Diploma or Bachelor's degree in any relevant field from a recognized institution.
- Proven experience in telesales, outbound sales, customer service, or a similar revenue-driving role within a fast-paced environment.
- Exceptional verbal communication, active listening, and interpersonal skills with a strong persuasive ability.
- Demonstrated strength in negotiation, objection handling, and relationship-building.
- Commercially minded and highly motivated by measurable results, targets, and performance metrics.
- Familiarity with CRM software, customer engagement tools, and startup ecosystems is a distinct advantage.
- Competitive salary with performance-based incentives and bonuses.
- Opportunity to build a rewarding career in one of Nigeria's top-performing tech startups.
- Comprehensive health insurance coverage and wellness benefits.
- Dynamic, collaborative, and inclusive work culture located in the heart of Ikoyi, Lagos.