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MeWe Electronics is a leading Nigerian brand specializing in the manufacturing and after-sales service of quality home appliances. We pride ourselves on our inclusive culture, strong values, and commitment to positively impacting society. As our business expands rapidly, we are looking for a dedicated Technical Supervisor to lead our dynamic after-sales repair team and provide robust technical support.Key Responsibilities
Develop, update, and implement repair processes, testing standards, and work instructions for various home appliance products.
Manage daily operations, task allocations, and performance appraisals for both factory and field repair teams.
Monitor repair quality, handle complex technical escalations, and analyze data to control costs and reduce return rates.
Collaborate cross-functionally with spare parts, customer service, and quality departments to drive product improvements and boost First-Time Fix Rates (FTFR).
Qualifications
Associate degree or higher in Refrigeration and Air Conditioning, Mechatronics, Electronics, or a related field.
Minimum of 5 years of practical experience in home appliance repair, with at least 2 years in a supervisory or team management role.
Strong expertise in repairing refrigeration appliances such as air conditioners and refrigerators, with experience in other electronics being an added advantage.
Exceptional leadership, data analysis, and cross-functional communication skills.
Benefits
Competitive salary with performance-based incentives.
Comprehensive health insurance coverage.
Opportunities for professional development and career growth in a fast-growing manufacturing environment.
PZ Cussons Nigeria Plc is seeking a skilled Factory Technician to operate and maintain our critical power generation and electrical distribution systems.
