About the Role
Aureole Consulting Limited is looking for a dynamic, proactive, and organized Store Manager to join our vibrant team in Lagos, Nigeria. In this dual-capacity role, you will oversee daily store operations, supervise staff, drive sales growth, and ensure exceptional customer service while also providing high-level administrative and personal support to the CEO. If you excel in a fast-paced environment and possess a strong blend of retail management and executive support skills, we want to hear from you.
Key Responsibilities- Oversee daily store operations to ensure a seamless, efficient, and profitable retail environment.
- Supervise retail staff, monitoring attendance, performance, productivity, and training needs.
- Drive sales initiatives to actively monitor and achieve assigned store revenue targets.
- Manage inventory levels meticulously, conducting stock audits and ensuring proper stock control.
- Deliver outstanding customer service and resolve customer inquiries and complaints professionally.
- Prepare and submit accurate weekly and monthly sales, inventory, and operational reports.
- Maintain compliance with company policies, health and safety standards, and operational procedures.
- Ensure the store environment remains clean, organized, and attractively merchandised at all times.
- Provide reliable administrative and executive support to the CEO, managing schedules and appointments.
- Handle confidential business and personal information with utmost discretion and professionalism.
- Bachelor degree or HND in Business Administration, Management, Marketing, or a related field.
- 1 to 3 years of proven experience in store management, retail operations, or administrative support.
- Demonstrated experience in supervising teams and driving retail sales performance.
- Must currently reside in Lekki Phase 1, Lagos, or within very close proximity to the location.
- Exceptional communication, organizational, time-management, and multitasking abilities.
- Proficiency in utilizing Microsoft Office Suite and Google Workspace for daily tasks.
- Strong problem-solving skills with the ability to work independently and take initiative.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within HR and consulting.
- A collaborative, supportive, and dynamic work environment in a prime Lagos location.