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Shift Manager - Satellite Town

Food Concepts Plc | Lagos, Nigeria

Full-time Posted today 1 view

About the Role

Food Concepts Plc, the proud owner of the iconic Chicken Republic brand, is looking for a dynamic and results-driven Shift Manager to join our team in Satellite Town, Lagos. As we continue our rapid expansion as West Africa's fastest-growing chicken QSR, we need exceptional leaders to drive operational excellence, deliver extraordinary customer satisfaction, and maintain our high standards of quality and service.

Key Responsibilities
  • Provide active guidance to kitchen and production staff to achieve and maintain high standards of quality, service, and cleanliness.
  • Maintain smooth workflow by monitoring production steps, setting processing parameters, and observing critical control points.
  • Ensure strict adherence to health, safety, and food safety protocols including HACCP, GMP, and company standards.
  • Manage team attendance, leave records, and address minor disciplinary matters while fostering a positive workplace culture.
  • Monitor and maintain accurate inventory records for raw materials, packaging, and equipment, submitting comprehensive daily reports.
Qualifications
  • Minimum of an OND, HND, or Bachelor's degree in a relevant discipline.
  • Proven experience as a Shift Manager, Assistant Store Manager, or similar leadership role within the QSR, hospitality, or food retail industry.
  • In-depth knowledge of health, safety, and food hygiene protocols such as HACCP.
  • Strong leadership, team supervision, and effective communication skills.
  • Ability to work flexible shifts, including weekends and holidays.
Benefits
  • Competitive salary with performance-based incentives.
  • Comprehensive medical and health insurance coverage.
  • Continuous professional development and structured career advancement opportunities within a growing multinational brand.
  • Staff meals and a vibrant, supportive team environment.

Skills

Team Supervision Food Safety & HACCP Inventory Management Operations Management Quality Assurance Customer Service
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