About the Role
Aldelia Limited is a leading recruitment specialist serving the global Oil & Gas sector. We operate from dedicated regional centres that combine local market expertise with international resource capabilities. Our Service Coordinator will play a vital role in ensuring seamless service delivery and operational excellence across our client portfolio.
As a Service Coordinator, you will be the backbone of our regional operations, bridging communication between clients, internal teams, and external resources. You will support the coordination of recruitment processes, manage client relationships, and ensure consistent delivery of our services across all markets.
Key Responsibilities- Coordinate service delivery activities across assigned regional operations
- Manage client communications and ensure timely responses to inquiries
- Support recruitment processes from initiation through candidate placement
- Maintain detailed records and documentation of client engagements
- Liaise between regional teams to ensure operational consistency
- Monitor service quality standards and report on performance metrics
- Assist with administrative tasks and resource allocation
- Support the implementation of company processes and working practices
- Relevant qualification in Business Administration, Operations, or related field
- Proven experience in service coordination, client management, or operations
- Strong organisational and communication skills
- Proficiency in MS Office and CRM systems
- Knowledge of the Oil & Gas industry is advantageous
- Ability to work effectively in a team environment