About the Role
Elvaridah is a premier Business Development Company dedicated to helping businesses start, improve, differentiate, and expand. We are seeking an ambitious and results-driven Senior Sales Associate to join our dynamic retail team in Nigeria. In this role, you will play a pivotal part in driving store performance, mentoring sales staff, and managing both in-store and online sales targets while acting as the primary support to the Head of Retail.
Key Responsibilities- Supervise, mentor, and guide the sales team to consistently meet or exceed individual and collective targets.
- Lead client engagement efforts, close high-value sales, and build lasting relationships with new and existing clients.
- Track, analyze, and report daily sales performance, team activity, and retail trends directly to the Head of Retail.
- Manage e-commerce product listings to ensure accuracy in descriptions, pricing, and stock availability across platforms.
- Resolve customer complaints swiftly and professionally to ensure top-tier customer satisfaction and loyalty.
- Collaborate with inventory and marketing teams to align promotions, visual merchandising, and stock levels.
- Utilize Microsoft Office tools such as Excel and PowerPoint to generate schedules, tracking reports, and presentations.
- Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- Minimum of 5 years of proven retail sales experience, with at least 2 years in a senior or supervisory capacity.
- Prior experience within the furniture, interior design, or lifestyle retail sector is a distinct advantage.
- Exceptional leadership, people management, and motivational capabilities.
- Strong communication, negotiation, and problem-solving skills.
- Proficiency in Microsoft Office Suite and basic familiarity with e-commerce content management.
- Competitive salary package with performance-based bonuses and incentives.
- Opportunities for professional growth and career advancement within a leading business development firm.
- Collaborative, creative, and supportive work environment.