About the Role
Royash Dental Clinic has been caring for healthy smiles since 1983, providing comprehensive dental care in a comfortable, welcoming environment. Located in Ogba, Lagos, we are currently seeking an experienced, organised, and proactive professional to join our dedicated team as a Senior Front Desk and Clinic Administrator. In this vital role, you will be the face of our practice, ensuring that every patient enjoys a seamless, warm, and professional experience from the moment they arrive.
Key Responsibilities- Manage day-to-day front desk activities, including patient reception, handling enquiries, scheduling appointments, and managing follow-ups.
- Coordinate HMO administration, billing inquiries, and other patient-related administrative processes efficiently.
- Ensure a consistently professional, empathetic, and positive patient experience that aligns with our clinic standards.
- Coordinate work schedules, room allocations, and related arrangements for dentists and visiting specialists.
- Oversee general clinic administrative matters, maintain records, and ensure appropriate follow-up where required.
- OND, HND, or Bachelor's degree in any relevant discipline.
- Minimum of 2 to 3 years of proven experience in front desk management, customer service, or healthcare administration.
- Strong interpersonal, communication, and computer literacy skills.
- Excellent judgement, initiative, and meticulous attention to detail.
- Ability to work with minimal supervision and follow assigned tasks through to complete resolution.
- Candidates residing within reasonable commuting distance of Ogba, Lagos are strongly encouraged to apply.
- Competitive salary commensurate with experience.
- Opportunities for professional growth within a reputable dental care institution.
- A supportive, collaborative, and health-focused work environment.