About the Role
TeamAce Limited is partnering with a leading beauty establishment to recruit an experienced and result-driven Salon Manager. In this role, you will be responsible for overseeing the daily operations of the salon, ensuring seamless service delivery, managing a talented team of beauty professionals, and driving revenue growth. If you possess a passion for the beauty and wellness industry, exceptional leadership skills, and a commitment to delivering top-tier customer service, we want to hear from you.
Key Responsibilities- Oversee daily salon operations, ensuring all beauty services are delivered efficiently and in line with established quality standards.
- Manage and coordinate salon staff, including work schedules, attendance tracking, performance reviews, staff training, and discipline.
- Deliver exceptional customer service by promptly handling client enquiries, feedback, complaints, bookings, and service-related concerns.
- Monitor sales, daily revenue, operational expenses, inventory levels, and salon supplies while maintaining accurate financial records.
- Drive customer retention and business growth through targeted promotions, client engagement, upselling, and consistent service excellence.
- Ensure strict adherence to proper hygiene, facility cleanliness, equipment maintenance, health and safety, and salon compliance policies.
- Bachelor’s Degree or HND in Business Administration, Hospitality Management, or a related field is an advantage.
- Possess 3 to 5 years of proven experience in salon management, beauty, wellness, hospitality, or a similar customer-facing management role.
- Demonstrated success in managing staff, coordinating daily operations, elevating customer service, and driving sales activities.
- Strong communication, leadership, organizational, problem-solving, and customer relationship management skills.
- Comprehensive understanding of salon operations, inventory control, sales tracking, and quality assurance standards.
- Professional, well-presented, proactive, and capable of thriving in a fast-paced Nigerian business environment.
- Competitive salary package commensurate with industry standards.
- Opportunities for professional growth and career development within a supportive work culture.
- Performance-based bonuses and incentives tied to salon revenue and customer retention milestones.