About the Role
J3 Foods and Stores International is a leading name in the Nigerian food distribution and retail sector, dedicated to delivering quality, affordability, and accessibility. We are currently looking for a results-driven Sales Operation Manager to oversee our retail outlets in Lagos, ensuring seamless daily operations, optimal inventory management, and exceptional customer satisfaction.
Key Responsibilities- Supervise, train, and manage all outlet personnel including warehouse, sales, cashier, and delivery teams.
- Monitor daily activities to ensure strict compliance with company standards and operational policies.
- Collaborate with the marketing team to design, implement, and track weekly and monthly sales plans for direct, bulk, and walk-in buyers.
- Track revenue progress across outlets, providing strategic guidance to consistently meet and exceed sales targets.
- Ensure accurate daily reconciliation of all sales, payments, and financial transactions.
- Review and validate inward and outward stock movements to maintain absolute inventory accuracy and minimize discrepancies.
- Supervise delivery and return processes to prevent product damage and reduce stock loss.
- Conduct routine outlet audits covering cleanliness, safety, and organization, escalating facility needs to HR and Administration.
- Serve as the primary liaison between outlet staff and head office leadership for streamlined communication and issue resolution.
- Bachelor degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 3 to 5 years of proven experience in sales operations, retail management, or inventory control, preferably within the FMCG or food distribution industry.
- Strong leadership skills with a proven track record of managing cross-functional retail teams.
- Exceptional analytical skills for sales tracking, financial reconciliation, and inventory auditing.
- Outstanding communication, problem-solving, and interpersonal abilities.
- In-depth knowledge of Lagos retail markets and distribution logistics.
- Competitive salary with performance-based incentives.
- Health insurance coverage.
- Opportunities for professional growth and career advancement within a rapidly expanding company.
- Dynamic, supportive, and collaborative work environment.