About the Role
Ace Mall isn't just a collection of stores; it's a vibrant experience woven into the heart of Southwest Nigeria. Since our founding in 2012 by Prince Adeyinka Afonja, we have blossomed from a modest provision store into a leading indigenous retail chain offering diverse services under one roof. We are currently looking for an energetic and results-driven Sales Manager to oversee our eatery operations, enhance customer satisfaction, and aggressively drive revenue growth.
Key Responsibilities- Develop and implement strategic sales plans to achieve eatery revenue targets and expand our customer base.
- Manage daily sales operations, inventory control, and service delivery standards within the eatery.
- Analyze sales data and market trends to identify new business opportunities and promotional campaigns.
- Train, mentor, and motivate the front-of-house and sales teams to deliver outstanding customer service.
- Collaborate with the kitchen and procurement teams to ensure product availability and quality control.
- Resolve customer complaints promptly and professionally to maintain brand loyalty and positive reviews.
- Minimum of a Bachelor's degree or HND in Business Administration, Marketing, Hospitality Management, or a related field.
- Proven work experience as a Sales Manager or in a similar leadership role within the food and beverage or eatery industry.
- Strong understanding of the Nigerian retail and quick-service restaurant market dynamics.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in using POS systems and basic inventory management software.
- Ability to work in a fast-paced environment and handle multiple priorities effectively.
- Competitive salary with performance-based bonuses.
- Opportunities for professional growth and career advancement within a leading retail chain.
- Health insurance and other staff welfare benefits.
- A collaborative, vibrant, and supportive work environment.