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Sales Manager

Hyatt | Lagos, Nigeria

Full-Time Posted today 1 view

About the Role

Join Hyatt, a global leader in hospitality guided by our purpose to care for people so they can be their best. We are seeking a results-driven and passionate Sales Manager to join our team in Nigeria. In this pivotal role, you will be responsible for driving revenue growth by identifying new business opportunities, fostering long-lasting client relationships, and maximizing sales across our diverse hotel services, including rooms, events, and food and beverage offerings. If you possess a strong commercial acumen and a commitment to delivering exceptional customer experiences aligned with Hyatt’s world-class brand standards, we invite you to apply.

Key Responsibilities
  • Develop and execute comprehensive strategic sales plans to achieve and exceed established revenue goals.
  • Identify, target, and pursue new business opportunities across corporate, leisure, and MICE (Meetings, Incentives, Conferences, and Exhibitions) segments.
  • Build and maintain strong, collaborative relationships with key clients, travel agents, and corporate partners.
  • Conduct proactive sales calls, detailed site inspections, and compelling client presentations.
  • Negotiate contracts and close high-value deals to maximize hotel profitability and market share.
  • Collaborate closely with marketing and revenue management teams to align pricing and promotional strategies.
  • Monitor local market trends, competitor activities, and emerging industry opportunities.
  • Prepare accurate and regular sales reports, forecasts, and performance analyses for senior management.
  • Represent the hotel professionally at industry events, trade shows, and networking functions.
Qualifications
  • Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or a related field.
  • Minimum of 3 to 6 years of proven experience in hotel sales or the broader hospitality industry.
  • Strong communication, negotiation, presentation, and interpersonal skills.
  • Demonstrated track record of consistently meeting or exceeding aggressive sales targets.
  • Ability to work effectively under pressure, prioritize tasks, and manage multiple accounts simultaneously.
  • In-depth knowledge of local and international travel markets and hospitality trends.
Benefits
  • Competitive salary and performance-based incentive structures.
  • Comprehensive health insurance coverage.
  • Global employee room discount program across Hyatt properties worldwide.
  • Continuous professional development, training, and clear career advancement pathways.
  • Dynamic, inclusive, and supportive work environment.

Skills

Sales Strategy Business Development Client Relationship Management Negotiation Hospitality Management Market Analysis Corporate Sales MICE Segments
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