About the Role
PREORDER360.com LTD is a rapidly growing e-commerce import business specializing in sourcing high-quality products directly from international markets and delivering them to Nigerian customers at competitive prices. We are looking for a dynamic, sales-driven professional to bridge the gap between our customers and our procurement team, ensuring seamless transactions and exceptional customer satisfaction.
Key Responsibilities- Manage customer enquiries across WhatsApp, Instagram, Facebook, email, and the company website.
- Translate customer requests into clear, actionable procurement briefs for the sourcing team.
- Follow up relentlessly on quotations to convert inbound leads into paying customers.
- Oversee the complete customer lifecycle from initial inquiry through successful delivery.
- Develop and execute creative sales and business development strategies to acquire new clients.
- Re-engage previous leads and identify opportunities for repeat business and referrals.
- Track leads, quotations, conversions, and sales performance metrics accurately.
- Provide valuable market intelligence and product insights based on customer demand.
- Proven experience in sales, customer success, business development, e-commerce, logistics, or importation.
- Exceptional interpersonal, communication, and persuasive negotiation skills.
- Highly organized with meticulous attention to detail and strong follow-up habits.
- Confident and active user of WhatsApp and various social media platforms for business.
- Proactive, entrepreneurial mindset with strong problem-solving capabilities.
- Comfortable working in a fast-paced environment and meeting performance-driven targets.
- Competitive base salary complemented by attractive performance-based incentives.
- Opportunities for rapid professional growth within a scaling e-commerce enterprise.
- Dynamic, collaborative work culture that values ownership and innovation.