About the Role
Fact Base Consulting is currently recruiting a dynamic and reliable Sales and Customer Service Representative to join our client's team in Lagos, Nigeria. In this role, you will be the primary point of contact for walk-in customers at the depot, ensuring seamless service delivery, accurate inventory management, and excellent customer satisfaction. We are looking for an honest and organized professional who can maintain flawless sales records and uphold high standards of integrity.
Key Responsibilities- Oversee the receipt and sales of goods at the depot, ensuring proper storage and prompt service for walk-in customers.
- Verify and confirm customer payments meticulously before releasing any goods.
- Reconcile daily sales and stock records accurately with the head office to prevent discrepancies.
- Maintain a clean, organized, and welcoming depot environment for all clients.
- Provide exceptional customer service by addressing inquiries, resolving complaints professionally, and promoting available products.
- B.Sc. or HND in Business Administration, Marketing, or a related field.
- Minimum of one year of hands-on experience in retail sales or a similar customer-facing role.
- Strong proficiency in the MS Office Suite, particularly Excel and Word.
- Demonstrated integrity, sound judgment, and a high level of personal responsibility.
- Proximity to areas such as Dopemu, Agege, Egbeda, Iyana-Ipaja, Ogba, Ikeja, or Iju will provide a strong competitive advantage.
- Competitive salary with performance incentives.
- Opportunities for professional growth and skills training.
- A supportive, collaborative, and integrity-driven work environment.