About the Role
Amy Consulting is currently seeking a vibrant and customer-focused Sales Associate to join our growing team in Nigeria. In this role, you will serve as the primary brand ambassador, welcoming clients, driving revenue, and ensuring an exceptional shopping experience. We are looking for a proactive professional who excels in communication, thrives in a fast-paced environment, and is passionate about achieving sales targets while building lasting customer relationships.
Key Responsibilities- Welcome and attend to customers professionally, identifying their needs and recommending suitable products.
- Promote and sell company products actively to achieve assigned monthly and quarterly sales targets.
- Provide accurate, up-to-date information regarding product features, pricing, availability, and active promotions.
- Build and maintain positive customer relationships to encourage repeat business and long-term brand loyalty.
- Process customer orders, sales transactions, receipts, and payments accurately using point-of-sale systems.
- Maintain proper product displays, ensure shelves are adequately stocked, and keep the sales floor clean.
- Monitor stock levels, report low-stock items promptly, and assist with routine inventory counts.
- Handle customer enquiries, complaints, and returns professionally, escalating complex issues when necessary.
- Keep accurate daily records of sales transactions, customer orders, and relevant operational logs.
- Collaborate with colleagues and supervisors continuously to improve sales performance and satisfaction scores.
- Minimum of an OND or equivalent qualification in Business Administration, Marketing, or a related field.
- Previous proven experience in retail sales, customer service, or a closely related commercial role is an advantage.
- Exceptional verbal and written communication skills with strong interpersonal abilities.
- Basic numeracy skills and proven ability to handle cash and digital sales transactions accurately.
- Strong persuasion, negotiation, and closing skills with a natural customer-first attitude.
- Basic computer literacy and familiarity with modern point-of-sale (POS) software applications.
- High level of integrity, strong attention to detail, and the ability to work well under pressure.
- Competitive salary with attractive performance-based sales commissions.
- Comprehensive health insurance coverage and wellness support.
- Continuous professional development, sales training, and career advancement opportunities.
- A collaborative, dynamic, and supportive work culture that values employee contribution.