About the Role
FoliXx Hospitality is an organization whose grand purpose is to achieve global relevance among leaders in the hospitality guild through unparalleled culture and service. We are committed to continuous excellent service delivery, with value systems built upon integrity, excellence, attitude, competence, and continuous improvement. We are currently looking for a smart, confident, socially aware, and emotionally intelligent Sales and Client Relationship Executive to join our team in Nigeria.
Key Responsibilities- Engage high-value guests and build genuine, long-term relationships based on trust, timing, and emotional intelligence.
- Convert relationships and opportunities into measurable revenue, longer stays, and increased customer spend.
- Understand individual customer preferences and personalities to provide a tailored, pressure-free hospitality experience.
- Maintain relationships beyond the venue, reactivate dormant connections, and drive repeat visits.
- Work closely with Concierge, Reservations, PROs, and the wider sales team to ensure a seamless guest journey.
- Leverage AI and digital tools to enhance customer research, communication, follow-ups, and CRM management.
- Demonstrated emotional intelligence and a natural ability to connect with diverse, high-net-worth personalities.
- Comfortable operating within a premium hospitality environment, blending social grace with commercial acumen.
- Tech-savvy with a strong understanding of how to use AI tools for sales planning and productivity.
- Ability to manage relationships delicately without making premium guests feel pressured or harassed.
- Competitive monthly salary of 400,000 NGN.
- Attractive sales commissions and performance-based bonuses.
- Opportunity to work with an ambitious, globally minded hospitality brand in Nigeria.