About the Role
Flexi Microfinance Bank, in partnership with PalmPay, is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our dynamic team across Ogun, Ondo, and Oyo states. In this exciting field sales role, you will be stationed at designated 3C HUB retail outlets, actively engaging walk-in customers, promoting our innovative phone financing solutions, and guiding applicants smoothly through the digital onboarding and loan processing workflow. This career opportunity requires exceptional communication skills, persuasive selling abilities, and a genuine passion for helping everyday customers access quality mobile devices through flexible and affordable payment plans.
Key Responsibilities- Actively approach and engage walk-in customers at designated 3C HUB retail locations to promote Flexi MFB mobile installment financing products.
- Clearly explain product features, repayment plans, eligibility criteria, and financing terms in a professional and transparent manner.
- Assist customers with digital onboarding, loan application submissions, and required documentation uploads using smartphones.
- Provide accurate information, resolve customer inquiries, and address concerns to ensure an outstanding retail experience.
- Collaborate closely with store staff and Flexi MFB operations teams to facilitate efficient loan processing and rapid approvals.
- Track daily leads, applications, conversion rates, and other assigned retail sales metrics.
- Follow up consistently with pending customers to ensure application completion and final purchase approvals.
- Ensure strict compliance with Flexi MFB sales guidelines, customer verification processes, and regulatory KYC requirements.
- Minimum of an OND, NCE, or equivalent academic qualification from a recognized institution.
- Prior proven experience in direct sales, field marketing, retail banking, or telecom product sales is a strong advantage.
- Strong interpersonal, communication, persuasion, and negotiation skills with a confident demeanor.
- Ability to thrive in a fast-paced retail environment requiring daily customer interaction and resilience.
- Good computer literacy and the ability to use smartphones and digital onboarding tools effectively.
- A results-driven mindset with a relentless focus on meeting and exceeding assigned sales targets and KPIs.
- Attractive commission structure featuring unlimited bonuses based directly on mobile phone installment sales.
- Comprehensive professional training, continuous coaching, and clear career growth opportunities.
- Exciting performance incentives, rewards, and recognition for top-performing sales agents.