About the Role
Flexi Microfinance Bank, backed by PalmPay, is expanding its mobile installment product nationwide and seeking enthusiastic, customer-focused Sales Agents to join our dynamic team in Lagos. In this role, you will be stationed at designated 3C HUB retail outlets, engaging walk-in customers, promoting our innovative phone financing solution, and guiding them through a seamless onboarding and application process. If you possess strong communication skills, a persuasive selling ability, and a passion for helping customers access mobile technology through flexible payment plans, we want you on our team.
Key Responsibilities- Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
- Explain product features, payment plans, eligibility criteria, and financing terms clearly and professionally.
- Assist customers with digital onboarding, loan application submission, and required documentation verification.
- Provide accurate information, answer customer inquiries, and address concerns to ensure a frictionless user experience.
- Collaborate closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
- Track daily leads, applications, and conversions while meeting assigned sales metrics and targets.
- Follow up promptly with pending customers to ensure completion of applications and final approvals.
- Ensure strict compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
- Minimum of OND, NCE, or equivalent academic qualification.
- Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
- Strong communication, persuasion, negotiation, and interpersonal skills.
- Ability to thrive in a fast-paced retail environment with daily customer interaction.
- Basic understanding of consumer lending and mobile phone markets is preferred.
- Computer literacy and ability to use smartphones and digital onboarding tools effectively.
- Result-driven mindset with high emotional intelligence and resilience.
- Competitive guaranteed monthly basic salary plus transportation allowance of N20,000.
- Unlimited performance-based bonuses of N1,000 per phone sold.
- Comprehensive training, coaching, and career growth opportunities within a fast-growing fintech ecosystem.
- Regular performance incentives, rewards, and recognition.