Sales Admin Support

About the Role

Ascentech Services Limited is seeking a detail-oriented and dynamic Sales Admin Support professional to join our team in Nigeria. In this role, you will act as a vital bridge between our sales, technical, production, and customer service departments. You will ensure seamless operations by delivering accurate quotations, maintaining product compliance, and facilitating timely deliveries to guarantee ultimate client satisfaction.

• Provide comprehensive technical and commercial support to the sales team on a daily basis.
• Serve as the primary liaison between sales, technical departments, production units, and customers.
• Prepare accurate and competitive product quotations and ensure strict adherence to product compliance standards.
• Monitor order processing workflows to guarantee timely delivery and exceptional customer satisfaction.
• Gather, process, and analyze sales data to identify trends and support strategic decision-making.
• Utilize ERP and CRM systems efficiently to track customer interactions, manage pipelines, and update records.
• Resolve customer inquiries and operational challenges promptly using advanced problem-solving techniques.

• Bachelor's degree or equivalent in Chemistry or a related scientific discipline.
• 2 to 3 years of hands-on experience in a sales support, administrative, or commercial role.
• Strong oral and written communication skills for effective cross-departmental collaboration.
• Demonstrated expertise in customer service and relationship management best practices.
• Proficiency in data gathering, market analysis, and problem resolution.
• Advanced computer literacy, including hands-on experience with Microsoft Excel and modern ERP or CRM systems.

• Competitive salary package commensurate with experience and industry standards.
• Opportunities for professional development and continuous career growth within a reputable recruitment and business solutions firm.
• Collaborative, supportive, and dynamic working environment in Nigeria.

Skills