About the Role
TeKnowledge is looking for a dynamic Sales Account Manager to lead customer engagement and drive digital transformation for new clients across Nigeria and West Africa, with a strong focus on the banking sector. In this remote, full-time role, you will leverage your expertise in cutting-edge technology services—including AI, Cybersecurity, and Customer Experience—to help enterprise clients solve complex business challenges. You will join a diverse, inclusive team where innovation thrives, empowering organizations to lead with confidence through advanced technology solutions.
Key Responsibilities- Maintain a deep understanding of customer business needs, KPIs, and strategic priorities to align TeKnowledge solutions with client goals.
- Oversee revenue forecasting, pipeline health, and strategic goal setting within the assigned Nigerian and West African markets.
- Expand and manage a robust network of key decision-makers, partners, and stakeholders to accelerate business growth.
- Lead contract negotiations, risk management, and revenue protection strategies while resolving escalations effectively.
- Collaborate with cross-functional teams and technical leads to execute strategic marketing and go-to-market initiatives.
- Minimum of 5 years of proven experience in B2B technology or services sales and strategic account management.
- Demonstrated expertise in Cybersecurity, AI/Automation, Customer Experience, professional services, or digital skilling.
- Strong, verifiable track record of closing new logo deals within the banking sector in Nigeria or broader West Africa.
- Exceptional executive presence, negotiation skills, and verbal and written communication abilities.
- Fluency in English, willingness to travel within the African region, and familiarity with local business landscapes.
- Competitive compensation package with performance-based incentives.
- Opportunity to work on cutting-edge technologies including AI, cybersecurity, and next-generation digital solutions.
- Comprehensive professional development with top-tier training, mentorship, and career growth pathways.
- Collaborative, inclusive remote-first work culture built on trust, empathy, and shared success.