About the Role
Eterna Plc is a leading energy company in West Africa providing comprehensive energy solutions and serving as the exclusive licensee for Castrol products. We are currently seeking a dynamic and results-driven Retail Station Manager to join our team in Benin. In this vital role, you will ensure smooth and uninterrupted station operations through the effective utilization of human and material resources, while driving sales and maintaining strict compliance with Eterna Plc rules, regulations, and operational standards. You will be responsible for managing and maximizing sales of PMS, AGO, lubricants, and gas, delivering exceptional customer service, and achieving ambitious station targets.
Key Responsibilities- Drive sales and profitability of PMS, AGO, Gas, and Lubricants in alignment with approved company budgets and targets.
- Monitor daily station operations comprehensively, including sales performance, meter readings, tank dipping, stock movement, and cash lodgements to ensure absolute accuracy and robust financial controls.
- Ensure effective inventory management, timely product replenishment, and proper fuel discharge processes while implementing stringent controls to minimize fraud and stock or cash variances.
- Enforce strict compliance with Health, Safety, and Environment (HSE) standards and operational policies while maintaining elevated standards of customer service and overall station appearance.
- Lead, mentor, and develop station staff effectively while proactively managing customer feedback and resolving complaints to foster brand loyalty.
- Minimum of an HND or B.Sc. degree in a relevant discipline.
- 2 to 4 years of relevant professional experience in retail, sales, or petroleum station operations.
- Demonstrated track record of high integrity, ethical conduct, and personal accountability.
- Proven background in marketing or active sales execution.
- Exceptional analytical abilities, organizational skills, and meticulous attention to detail.
- Ability to work both independently and collaboratively within a diverse team environment.
- Must currently reside in Benin or be willing to relocate immediately.
- Competitive salary and performance-based incentive structures.
- Comprehensive health insurance and medical benefits.
- Opportunities for professional growth and continuous career development within a leading energy firm.
- A dynamic, safe, and supportive work environment.