About the Role
Timekeepers International Limited, a premier distributor and retailer of luxury watches, jewelry, and accessories in Nigeria and the West African sub-region, is looking for a dynamic and customer-focused Retail Sales Associate to join our growing team. In this role, you will be the face of our renowned global brands, delivering an exceptional in-store experience that turns walk-in shoppers into loyal, repeat customers. If you possess a passion for luxury retail, outstanding communication skills, and a drive for sales excellence, we invite you to apply.
Key Responsibilities- Greet and attend to walk-in buyers, effectively converting them into return customers through cordial, efficient, and professional service.
- Handle customer inquiries regarding company products with accurate and up-to-date brand knowledge.
- Manage and nurture relationships with existing clients to ensure maximum market penetration and brand loyalty.
- Actively promote sales, participate in visual merchandising, and maintain store presentation standards.
- Maintain comprehensive knowledge of all distributed watch and jewelry brands.
- Prepare accurate weekly sales reports and facilitate rapid, high-quality after-sales service.
- Represent the company positively at all times and perform other assigned duties as required.
- Note: This position requires long hours of standing on the sales floor.
- Minimum of a B.Sc. or HND in a relevant discipline.
- Must have completed the mandatory NYSC program or possess an official exemption letter.
- Proven experience in retail sales and customer service is highly desirable.
- Strong negotiation, persuasion, and multi-level communication skills.
- Familiarity with the Nigerian retail market environment.
- Basic computer literacy and proficiency in Microsoft Office applications.
- Must reside within close proximity to the store location and its surrounding axis.
- Competitive salary with performance-based incentives.
- Comprehensive training on luxury brand management and retail operations.
- Exciting career growth opportunities within a leading retail company.
- A vibrant, professional, and supportive work environment.