About the Role
SIMS Nigeria Limited, a leading distributor of major electronic brands such as Samsung, Royal, Parsun, and Powermatic, is looking for a dynamic and results-driven Retail Branch Manager. In this role, you will be responsible for overseeing overall branch operations, driving sales performance, and ensuring profitability across our retail network in Nigeria. The ideal candidate will combine strong leadership skills with deep retail expertise to manage inventory, lead high-performing teams, and deliver an outstanding in-store customer experience.
Key Responsibilities- Lead and oversee day-to-day branch operations to ensure high efficiency, profitability, and adherence to company standards.
- Develop and execute effective sales strategies to achieve revenue, gross margin, and profitability targets.
- Supervise, train, coach, and motivate branch staff to foster a high-performance work culture.
- Monitor retail metrics, sales trends, and conversion rates to identify opportunities for business growth.
- Oversee inventory management, stock accuracy, merchandising, and proper stock replenishment.
- Ensure stringent cash management, daily reconciliations, and the safeguarding of company assets.
- Resolve customer inquiries and escalations promptly to guarantee a superior customer experience.
- Collaborate with internal departments including HR, Finance, Logistics, and Marketing for seamless branch operations.
- Prepare and submit accurate daily, weekly, and monthly sales and operational reports.
- Maintain compliance with company policies, health and safety regulations, and operational procedures.
- Bachelor's Degree or HND in Business Administration, Marketing, Management, Accounting, or a related field.
- Minimum of 7 years of progressive experience in retail operations, branch management, or sales management.
- Demonstrated success in achieving sales targets, driving profitability, and managing retail teams.
- Strong financial acumen with proficiency in analyzing sales data and operational metrics.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in Microsoft Office Suite; experience with ERP systems like SAP or Odoo is an advantage.
- High integrity, attention to detail, and the ability to thrive in a fast-paced retail environment.
- Female candidates are preferred for this position.
- Competitive salary with performance-based incentives.
- Comprehensive health insurance and wellness benefits.
- Opportunities for professional growth and career advancement.
- A collaborative and supportive work environment within a market-leading organization.