About the Role
Azarai has been designing engagement and wedding rings in Nigeria since 2014, working with fine moissanite, lab-grown diamonds, natural diamonds, and precious metals. We are hiring a Retail Associate for our Abuja store at Capital Hub, Mabushi, to guide clients through one of life's most meaningful purchases. We prioritize strong work ethic, integrity, and a passion for learning over formal degrees, offering thorough, paid training to ensure your success in our luxury retail environment.
Key Responsibilities- Cultivate expert product knowledge regarding fine gemstones and precious metals.
- Guide customers seamlessly through purchases and close transactions with confidence.
- Manage daily store operations, including inventory, POS operations, and supply maintenance.
- Ensure the store maintains immaculate cleanliness and inviting visual merchandising displays.
- Handle customer inquiries, resolve complaints professionally, and process repair requests efficiently.
- Execute company promotions and strictly enforce store policies.
- Reside conveniently along the northern corridor into Mabushi, such as Gwarinpa, Life Camp, Kado, Jabi, Utako, Wuse, or Kubwa.
- Possess excellent spoken and written English, with the ability to pass a diction test.
- Demonstrate tech-savviness, a calm demeanor under pressure, and strong customer service orientation.
- Female candidates are preferred due to the nature of our luxury product and client base.
- Available to work a rotating 18-shift roster from Monday to Sunday, including weekends and public holidays.
- Competitive monthly base pay of N109,200 plus an uncapped 1% store revenue commission shared among associates, totaling N130,000 to N150,000 monthly.
- Achieve better work-life balance with a flexible 18-shift monthly schedule, giving you roughly three days off a week.
- Comprehensive, fully paid initial training covering technical jewelry knowledge, elocution, and high-end retail operations.
- Collaborative team environment with shared store commissions preventing internal competition.