About the Role
Footprint Hospitality is a bespoke hospitality consultancy with a high regard for excellence, exceptional service delivery, and human capacity building. We are in business to elevate the standard of hospitality and leisure services, and to reposition the category for better respect for its professionals. We are currently looking for a passionate and vibrant Restaurant Waiter to join our dynamic team and provide world-class service to our esteemed guests.
Key Responsibilities- Greet and seat customers warmly upon arrival, presenting menus and providing detailed recommendations on food and beverage options.
- Take accurate food and drink orders and communicate them effectively to the kitchen and bar staff.
- Serve orders promptly and efficiently while maintaining high standards of presentation and hygiene.
- Handle guest inquiries, special dietary requests, and complaints with professionalism and a customer-first attitude.
- Process payments accurately using the restaurant's point-of-sale system and manage billing transactions.
- Maintain cleanliness and organization of the dining area, tables, and service stations throughout the shift.
- Collaborate effectively with kitchen and front-of-house team members to ensure smooth restaurant operations.
- Minimum of OND, SSCE, or relevant vocational certification in hospitality or a related field.
- Proven previous experience working as a waiter, server, or in a similar customer-facing hospitality role.
- Exceptional interpersonal, communication, and active listening skills with a friendly and approachable demeanor.
- Ability to thrive in a fast-paced environment while maintaining composure and attention to detail.
- Impeccable personal grooming and professional presentation standards.
- Flexibility to work shifts, weekends, and holidays as required by restaurant operations.
- Competitive salary with opportunities for performance-based tips and bonuses.
- Comprehensive continuous training and career development in bespoke hospitality.
- Health insurance coverage and staff meals during shifts.
- A supportive, growth-oriented work environment that respects hospitality professionals.