About the Role
Above Lifestyle is a premium destination that blends fine dining, upscale nightlife, and sophisticated leisure into one unforgettable experience. From our elegant a la carte restaurant to our stylish lounge, vibrant nightclub, and curated bar, every element is crafted for guests who appreciate the finer things. We are currently seeking a dynamic and dedicated Restaurant Supervisor to lead our hospitality team and ensure seamless daily operations.
Key Responsibilities- Overseeing all front-of-house and back-of-house restaurant operations to ensure smooth and efficient service.
- Ensuring total customer satisfaction by promoting excellent service and responding to guest complaints tactfully and professionally.
- Maintaining strict quality control for all food and beverages served, ensuring proper preparation, presentation, and storage.
- Supervising health code compliance, safety regulations, and overall sanitation standards across the dining room and kitchen.
- Recruiting, training, and scheduling staff while evaluating performance to continuously improve customer experiences.
- Managing administrative functions including cash handling, credit card transactions, inventory tracking, and ordering supplies.
- Generating accurate weekly and monthly reports while implementing strategies to reduce operational costs and minimize waste.
- Bachelor's Degree in Business Administration, Hospitality Management, or a related field.
- Proven previous experience in a supervisory role within the vibrant hospitality or restaurant industry.
- Demonstrated ability to thrive and lead in a fast-paced, high-pressure environment.
- Exceptional leadership, communication, and conflict-resolution skills.
- Strong understanding of health, safety, and sanitation regulations.
- Basic accounting skills and proficiency in restaurant management software and POS systems.
- Physical stamina to stand and move for extended periods during shifts.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within an upscale hospitality brand.
- Dynamic and vibrant work environment with a passionate team.
- Staff meals and employee discounts.