About the Role
Are you a warm, articulate communicator based in Nigeria looking for a flexible remote opportunity with daily pay? We are a dynamic gaming company seeking 3 to 4 dedicated and long-term Customer Follow-Up Representatives to join our team. In this role, you will play a crucial part in maintaining strong relationships with our valued existing players by checking in and ensuring they have a seamless gaming experience.
Key Responsibilities- Initiate outbound follow-up calls to existing customers in a polite and professional manner.
- Communicate clearly in English to deliver brand messages effectively using approved scripts.
- Accurately record customer feedback, responses, and call outcomes in our tracking systems.
- Provide concise daily updates to management regarding completed calls and key metrics.
- Safeguard sensitive customer information and maintain strict data privacy standards.
- Currently residing in Nigeria with a stable internet connection and a reliable mobile phone.
- Exceptional spoken English proficiency complemented by a warm, friendly, and professional tone.
- Previous experience in outbound calling, telemarketing, or customer service is a plus but not strictly required.
- Strong ability to work independently, manage time efficiently, and start immediately.
- Availability to operate within our active window from 10:00 a.m. to 6:00 p.m. West Africa Time (WAT).
- Enjoy a fully remote work arrangement offering long-term part-time stability.
- Negotiable compensation packages with the unique advantage of daily payouts.
- Flexible scheduling with daily hours and breaks agreed upon with successful candidates.
- Gain valuable customer service and communication experience within the fast-growing gaming industry.
- Completely free application process with zero recruitment fees required.