About the Role
FairMoney is a leading digital financial platform in Nigeria, empowering individuals and businesses with instant access to credit and financial services through our innovative mobile app. We are currently expanding our dynamic team and looking for a motivated Relationship Officer to join us in Lagos.
Key Responsibilities- Develop and execute effective sales strategies to acquire new merchants and drive transaction finance revenue.
- Identify high-potential business opportunities within the Nigerian market to expand our merchant portfolio.
- Build, nurture, and maintain strong, long-lasting relationships with merchants to ensure satisfaction and loyalty.
- Consistently meet or exceed monthly and quarterly sales targets and key performance indicators.
- Conduct thorough market research to identify potential customers and stay updated on local fintech trends.
- Prepare and deliver compelling sales pitches and presentations to prospective merchant partners.
- Negotiate favourable contracts and terms with prospective merchants while aligning with company policies.
- Collaborate cross-functionally with Marketing, Product, and Operations teams to guarantee a seamless customer experience.
- Monitor and analyze sales performance metrics regularly, providing actionable recommendations for continuous improvement.
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field is an advantage.
- Minimum of 2 years of proven experience in sales, business development, or relationship management.
- Prior experience in the fintech, transaction finance, or banking industry is a strong plus.
- Exceptional verbal and written communication, interpersonal, and active listening skills.
- Demonstrated strength in negotiation, objection handling, and closing deals successfully.
- Ability to work autonomously, manage multiple priorities, and thrive in a fast-paced environment.
- Proficiency in Microsoft Office suite and familiarity with modern CRM systems.
- Comprehensive private health insurance coverage.
- Competitive performance-based bonuses.
- Secure pension plan contribution.
- Continuous professional training and career development opportunities.