About the Role
FairMoney is a leading digital financial platform in Nigeria, empowering individuals and businesses with instant loans and innovative financial services through our robust Android application. We are expanding our commercial footprint in Kaduna and looking for a dynamic, results-driven Relationship Officer to join our high-performing sales team. In this pivotal role, you will act as the face of FairMoney, forging strong partnerships with local merchants and driving transaction finance adoption across the region.
Key Responsibilities- Develop and execute targeted sales strategies to acquire new merchants and drive transaction finance revenue in Kaduna.
- Identify high-potential business opportunities and formulate actionable plans to capture local market share.
- Build, nurture, and maintain long-term relationships with merchants to ensure high satisfaction, retention, and loyalty.
- Consistently meet or exceed ambitious monthly and quarterly sales and acquisition targets.
- Conduct thorough market research to uncover emerging customer needs, competitor activities, and regional trends.
- Deliver compelling sales presentations and pitch FairMoney value propositions to prospective merchant partners.
- Negotiate partnership terms and finalize contracts efficiently while safeguarding company interests.
- Collaborate seamlessly with internal Marketing, Product, and Operations teams to guarantee an optimal merchant experience.
- Monitor sales metrics and performance analytics, providing actionable insights for ongoing strategy refinement.
- Bachelor's degree in Business Administration, Marketing, Communications, or a related discipline is an advantage.
- Minimum of 2 years of proven experience in direct sales, business development, or merchant acquisition roles.
- Prior working experience or deep familiarity with the Nigerian transaction finance or fintech industry is a strong plus.
- Exceptional verbal and written communication skills, coupled with outstanding interpersonal abilities.
- Demonstrated expertise in negotiation, objection handling, and closing deals successfully.
- Ability to thrive independently, manage multiple priorities, and execute tasks in a fast-paced environment.
- Proficiency in using Microsoft Office suite and modern CRM software for tracking leads and performance.
- Comprehensive Private Health Insurance coverage.
- Attractive Performance Bonus structure based on target achievement.
- Competitive Pension Plan to support long-term financial security.
- Continuous Professional Training and Development opportunities within a rapidly scaling fintech environment.