About the Role
FairMoney is a leading digital financial platform in Nigeria, empowering individuals and businesses with instant access to financial services through our advanced mobile application. We are currently looking for a highly motivated and results-driven Relationship Officer to join our expanding team in Abuja. In this pivotal role, you will be the primary driver of our merchant acquisition strategy, building robust relationships and expanding our transaction finance footprint across the region.
Key Responsibilities- Develop and implement effective sales strategies to acquire new merchants and drive revenue growth for transaction finance products.
- Identify and capitalize on emerging business opportunities within the Abuja market through proactive prospecting.
- Build, nurture, and maintain strong, long-lasting relationships with merchants to ensure high satisfaction and retention.
- Consistently meet or exceed monthly and quarterly sales targets and key performance indicators.
- Conduct thorough market research to identify potential customer segments and analyze local market trends.
- Deliver compelling sales presentations and pitch FairMoney's value proposition to prospective business partners.
- Negotiate partnership contracts and commercial terms effectively with key merchant stakeholders.
- Collaborate closely with internal teams, including Marketing, Product, and Operations, to deliver a seamless customer experience.
- Monitor sales performance metrics regularly and provide actionable recommendations for continuous improvement.
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field is an added advantage.
- Minimum of 2 years of proven experience in sales, business development, or relationship management roles.
- Prior experience within the fintech, banking, or transaction finance industry is a strong plus.
- Exceptional verbal and written communication, active listening, and interpersonal skills.
- Demonstrated strength in negotiation, objection handling, and deal closing.
- Ability to work autonomously, exercise sound judgment, and manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite and familiarity with modern CRM systems.
- Comprehensive private health insurance coverage.
- Competitive performance-based bonuses tied to sales achievements.
- Robust pension plan contribution matching.
- Continuous professional training and career development opportunities.