Relationship Officer

OmniRetail Technology | Lagos, Nigeria

Full-Time Posted today 0 views

About the Role

OmniRetail is a dynamic unified consumer goods distribution platform transforming traditional trade through cutting-edge technology like OmniBiz, Mplify, and OmniPay. We are currently seeking a motivated and target-driven Relationship Officer to join our expanding team. In this field-based role, you will play a pivotal part in driving business growth, onboarding key stakeholders, and managing vital relationships with Fast-Moving Consumer Goods (FMCG) distributors across your assigned territory.

Key Responsibilities
  • Acquire and successfully onboard new FMCG distributors onto the OmniRetail platform.
  • Complete and thoroughly verify all necessary KYC (Know Your Customer) documentation for compliance.
  • Drive Gross Merchandise Value (GMV), product adoption, and overall portfolio growth within your region.
  • Build and maintain strong, lasting customer relationships through regular, proactive field visits.
  • Monitor repayments closely and promptly escalate any potential financial risks where necessary.
  • Gather and share valuable market insights, competitor analysis, and daily activity reports with management.
Qualifications
  • 1 to 3 years of proven experience in field sales, FMCG, fintech, microfinance, or lending sectors.
  • Strong interpersonal, negotiation, and communication skills with a talent for relationship management.
  • Exceptional ability to work independently in a fast-paced, field-based operational role.
  • Possession of a proactive mindset focused on achieving targets and delivering business results.
Benefits
  • Competitive salary with attractive performance-based commission structures.
  • Opportunities for rapid career growth within a leading African tech company.
  • Comprehensive health insurance and other corporate wellness benefits.
  • Dynamic, collaborative, and innovative work environment.

Skills

Field Sales FMCG Relationship Management KYC Compliance Portfolio Growth Negotiation
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