About the Role
Irvin Global and Investment Group is a duly licensed financial investment company committed to rendering exceptional financial consultancy services and consumer credit to individuals with urgent financial needs. Registered with the Corporate Affairs Commission as a limited liability company, our core objective is to reduce the Nigerian population living below the poverty line by actively intervening and providing viable alternatives to the low-end populace struggling to make ends meet. We are currently seeking a dynamic and driven Relationship Officer to join our growing team in Nigeria and help us expand our social impact.
Key Responsibilities- Manage and nurture relationships with existing and potential clients seeking consumer credit and financial consultancy services.
- Assess client financial needs and recommend appropriate credit and investment solutions aligned with company objectives.
- Guide clients through the loan application and onboarding process while ensuring strict adherence to company policies.
- Educate the actively engaged populace on financial literacy and responsible borrowing alternatives.
- Achieve and surpass individual and team targets related to client acquisition and loan portfolio growth.
- Maintain accurate records of client interactions, transactions, and feedback in the company database.
- Collaborate with the credit and risk management teams to ensure timely loan processing and minimal default rates.
- Possession of a B.Sc, BA, or HND in Finance, Economics, Business Administration, or any related field.
- Minimum of 1 year of proven working experience in banking or any reputable financial institution.
- Excellent verbal and written communication skills with the ability to negotiate and persuade effectively.
- Strong interpersonal skills and a genuine passion for financial inclusion and poverty alleviation.
- Proficiency in using Microsoft Office suite and modern customer relationship management tools.
- Ability to work independently and thrive in a fast-paced, target-driven environment.
- Competitive salary with attractive performance-based bonuses and incentives.
- Comprehensive health insurance and wellness coverage.
- Opportunities for professional development, continuous learning, and career advancement.
- A supportive, collaborative, and purpose-driven work environment dedicated to social impact.