About the Role
Royal Resource Management (RRM), a leading digital marketing and consulting firm, is seeking a versatile and dynamic professional to join our growing team in Nigeria. In this hybrid role, you will play a pivotal part in bridging the gap between our external stakeholders and internal human resources functions, ensuring seamless operations and exceptional service delivery across the board.
Key Responsibilities- Manage and nurture professional relationships with key clients, realtors, and sales executives to drive satisfaction and retention.
- Serve as the primary point of contact for client inquiries, following up consistently to resolve issues and maintain high engagement standards.
- Provide comprehensive HR support, including assisting with recruitment, onboarding, and employee relations.
- Coordinate internal employee engagement initiatives, team-building activities, and performance management processes.
- Act as a diplomatic liaison between employees and management to foster a positive, productive, and collaborative work culture.
- Maintain accurate records of client interactions, HR documentation, and administrative reports.
- Minimum of 1 to 3 years of proven professional experience in client relationship management, sales, customer service, or human resources.
- Exceptional communication, interpersonal, and conflict-resolution skills with a strong focus on follow-up and coordination.
- Prior experience or background in the real estate, digital marketing, or consulting industries is a distinct advantage.
- A proactive, confident, and people-oriented personality with impeccable organizational abilities.
- Ability to interact comfortably and professionally with diverse stakeholders, ranging from frontline sales agents to senior management.
- Competitive salary package with performance-based incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional growth, career advancement, and continuous learning within a supportive corporate culture.
- Dynamic and collaborative work environment in a thriving industry.