About the Role
DET Consulting Limited is a premier Human Resource and Outsourcing solutions firm dedicated to helping organizations attract top talent and optimize their workforce. We are currently recruiting a results-driven and experienced Relationship Manager on behalf of our esteemed banking client in Nigeria. In this pivotal role, you will be instrumental in expanding our client base, nurturing high-value accounts, and delivering exceptional financial solutions that foster long-term loyalty and sustainable business profitability.
Key Responsibilities- Acquire, onboard, and sustain high-value retail and commercial customer accounts to meet strategic business targets.
- Build and maintain a robust database of existing and prospective clients through proactive networking and targeted marketing visits.
- Identify unique customer financial needs and recommend suitable banking products and services.
- Review, evaluate, and analyze credit applications thoroughly in strict compliance with the bank's internal credit policies.
- Manage assigned credit portfolios effectively while proactively monitoring overall credit quality and mitigating risks.
- Resolve customer complaints swiftly and efficiently to guarantee optimal satisfaction and service delivery.
- Drive aggressive sales, cross-selling initiatives, revenue generation, and customer retention strategies.
- Prepare accurate, comprehensive, and timely activity and performance reports for management review.
- Support strategic loan recovery efforts and execute other assigned business development tasks.
- Possession of a First Degree or equivalent professional qualification in a relevant discipline.
- Minimum of 4 years of cognate banking experience acting as a Relationship Manager.
- Demonstrated strong credit analysis knowledge and a deep understanding of the Nigerian financial market.
- Exceptional product knowledge with an impressive network of professional contacts and clients.
- Outstanding negotiation, interpersonal, and communication skills in spoken and written English.
- Strong customer service orientation with a high level of resilience, initiative, and creativity.
- Proficiency in using standard computer applications and banking software.
- Proven ability to work collaboratively as an effective team player in a fast-paced environment.
- Competitive salary package with performance-based bonuses and incentives.
- Comprehensive health insurance coverage for employee and dependents.
- Continuous professional development, training, and clear career progression opportunities.
- Dynamic, collaborative, and inclusive work environment that rewards excellence.