About the Role
Standard Chartered Bank is looking for a dynamic and results-driven Relationship Manager to join our growing Wealth and Retail Banking division in Nigeria. In this role, you will manage a portfolio of high-value affluent clients, delivering exceptional financial solutions while ensuring strict regulatory compliance and operational risk management.
Key Responsibilities- Manage and grow a dedicated portfolio of affluent clients by acquiring new customers and deepening existing relationships.
- Provide advisory-led wealth solutions, recommending suitable investment, insurance, and banking products tailored to life-stage financial needs.
- Deliver outstanding client experiences by maintaining high service standards, conducting regular follow-ups, and resolving customer requests promptly.
- Stay fully informed of market trends, competitor offerings, and internal campaigns to identify new cross-selling and business development opportunities.
- Ensure complete regulatory compliance, adhering strictly to KYC/CDD protocols, anti-money laundering policies, and internal bank standards.
- Minimum of a Bachelor's Degree (B.Sc) in a relevant discipline.
- At least 7 years of combined banking knowledge, relationship management, and sales experience within the financial services sector.
- Strong technical competencies in affluent client management, wealth management, risk management, and regulatory environments.
- Excellent communication, interpersonal, stakeholder management, and negotiation skills.
- Completion of mandatory compliance e-learning modules including KYC, anti-money laundering, and conflict of interest.
- Competitive salary and performance-based incentive structures within a leading international banking group.
- Comprehensive health insurance and wellness benefits.
- Continuous professional development through world-class banking training and certifications.
- Opportunities for career progression within a global growth center spanning Africa, Asia, and the Middle East.