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Regional Manager, Medical Operations

Oceanic Health Management Limited | Rivers, Nigeria

Full-time Posted today 0 views

About the Role

Oceanic Health Management Limited is one of the leading healthcare insurance providers in Nigeria, delivering exceptional HMO services powered by smart technology to clients across multiple industries.

Key Responsibilities
  • Provide strategic medical and operational leadership for regional healthcare activities and service delivery.
  • Monitor and evaluate the quality, effectiveness, and clinical standards of healthcare services delivered to members.
  • Manage and strengthen relationships with accredited healthcare providers within the assigned region.
  • Review medical utilization data to identify opportunities for improved cost efficiency and quality management.
  • Facilitate the prompt resolution of complex clinical escalations and member-related issues.
  • Monitor provider performance metrics to ensure strict adherence to established Service Level Agreements.
  • Collaborate effectively with central medical operations and cross-functional internal departments.
  • Provide expert clinical and operational guidance to support regional team members.
  • Prepare comprehensive regional medical operations reports for executive management review.
  • Drive continuous improvement initiatives to enhance overall operational efficiency and patient outcomes.
Qualifications
  • Must be a qualified Medical Doctor with a valid practicing license issued by the Medical and Dental Council of Nigeria (MDCN).
  • Minimum of 3 years of professional experience, with relevant background in healthcare management or HMO operations.
  • Demonstrated leadership capabilities with proven experience managing multidisciplinary healthcare teams.
  • Exceptional stakeholder management and interpersonal communication skills.
  • Strong clinical judgment combined with robust analytical and problem-solving abilities.
Benefits
  • Competitive salary package with performance-based incentives.
  • Comprehensive health insurance coverage and wellness benefits.
  • Opportunities for professional development and career advancement.
  • Collaborative and innovative work environment within a top-tier Nigerian HMO.

Skills

Medical Operations HMO Management Managed Care Provider Relations Clinical Governance Team Leadership Healthcare Administration
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