About the Role
Airtel is a leading global telecommunications company committed to connecting millions across Asia and Africa. We are currently looking for a results-driven Regional Agency Support Officer to join our vibrant team in Nigeria. In this pivotal role, you will be responsible for recruiting, supporting, and managing regional aggregators while championing POS management and distribution to accelerate the growth of our Smartcash and Airtel Money businesses.
Key Responsibilities- Identify, recruit, and onboard quality aggregators within the assigned region while ensuring a 95% active agent base.
- Drive market penetration, monitor distribution opportunities, and implement effective countermeasures against competitor activities.
- Manage POS operations by maintaining zero float balances, achieving target daily transactions per agent, and overseeing device deployment and maintenance.
- Ensure high brand visibility by implementing approved Picture of Success (PICOS) branding standards and managing regional warehouse stock.
- A First Degree in any discipline; a Master’s Degree is an added advantage.
- Minimum of 3 years of commercial or business management experience, including team leadership.
- 1 to 2 years of hands-on experience in POS Management.
- Strong computer literacy, sales knowledge, and exceptional interpersonal skills.
- Prior experience in financial services, banking, Payment Service Banks (PSB), and Fintech will be a significant advantage.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and wellness programs.
- Opportunities for professional growth and career advancement within a global telecommunications leader.
- Dynamic and collaborative work environment.