About the Role
Coleman Technical Industries Limited is recruiting a detail-oriented and professionally-minded Receptionist/Front Desk Officer to join our dynamic front office team. As a key member of our Lagos headquarters, you will serve as the first point of contact for visitors, clients, and staff, ensuring a welcoming and secure environment while maintaining operational excellence.
With over 48 years of experience in manufacturing world-class electrical wires and cables, Coleman has established itself as a leading player in Nigeria's industrial sector. This is an excellent opportunity to work with an ISO 9001:2008 certified, indigenously-owned company with a strong commitment to quality and professionalism.
Key Responsibilities- Register and welcome visitors using biometric systems (fingerprint/facial recognition) and issue visitor badges
- Monitor entry points and restrict unauthorized access to designated areas
- Greet clients and staff with professionalism, answer and screen multi-line telephone calls
- Manage appointments, office schedules, and guest records accurately
- Handle visitor inquiries, complaints, and special requests with prompt resolution
- Coordinate with Security, Maintenance, and other departments for seamless operations
- Ensure daily opening and closing procedures comply with company standards
- Prepare and maintain staff schedules and supervise front office personnel
- Bachelor's Degree or HND in Hospitality Management, Business Administration, or related field
- 4-7 years' supervisory or managerial front office experience
- Proven experience with biometric registration systems
- Excellent verbal and written communication skills in English
- Proficiency in Microsoft Office Suite
- Strong leadership, organizational, and problem-solving abilities
- Professional appearance and customer-oriented mindset