About the Role
Paradise Haven Hotel is a premier, multi-functional hospitality establishment located in the heart of GRA Quarters, Sagamu, Ogun State. We are currently seeking a polished, customer-focused, and reliable Receptionist to join our dynamic front-of-house team. In this role, you will serve as the primary point of contact for our corporate clients, business travelers, and leisure guests, ensuring every visitor experiences the warmth and executive comfort that defines our brand. If you possess a welcoming demeanor and thrive in a fast-paced environment, we invite you to apply.
Key Responsibilities- Greet and welcome guests warmly upon arrival, ensuring a smooth and efficient check-in and check-out process.
- Handle incoming phone calls, inquiries, and guest reservations professionally and promptly.
- Manage room bookings, coordinate guest requests, and liaise with housekeeping and other departments to ensure optimal service delivery.
- Process payments, manage billing records accurately, and maintain daily front office logs.
- Provide comprehensive information about hotel amenities, local attractions, and services to enhance the guest experience.
- Proven relevant experience working as a Receptionist or in a similar customer service hospitality role.
- Excellent verbal and written communication skills with strong interpersonal abilities.
- Demonstrated ability to remain calm and efficient while working in a fast-paced environment.
- A high level of honesty, reliability, and a strong commitment to being a team player.
- Smart, professional appearance suited for a premier hospitality establishment.
- Competitive monthly salary with performance-based bonuses.
- Medical support partnership with Twins Hospital.
- Three complimentary meals per week and daily beverages.
- One designated day off per week.
- Fifteen days of annual leave after completing six months of service.
- Accommodation provided for select positions.