About the Role
Rolan Foundation is a leading not-for-profit organization dedicated to creating a realistic and effective difference in the lives of vulnerable and less privileged persons living in urban, remote, and desolate communities across Nigeria. We are currently seeking a vibrant, dependable, and well-groomed Receptionist / Front Desk Officer to join our dynamic team in Nigeria. In this vital role, you will be the welcoming face of our organization, ensuring that every guest, partner, and beneficiary receives an exceptional experience from the moment they arrive at our office.
Key Responsibilities- Manage the front desk reception area professionally, ensuring it remains clean, organized, and welcoming at all times.
- Greet, welcome, and direct all visitors, clients, and partners to the appropriate personnel or department.
- Handle incoming and outgoing telephone calls, promptly routing messages and addressing general inquiries with courtesy and clarity.
- Receive, sort, and distribute incoming mail, courier packages, and official correspondence.
- Provide basic administrative support including data entry, scheduling appointments, and maintaining visitor logs.
- Collaborate with internal teams to coordinate meetings and ensure smooth daily office operations.
- Minimum of an OND, HND, or Bachelor's Degree in Secretarial Administration, Business Management, Communications, or a related field.
- Proven working experience as a receptionist, front desk officer, or in a similar administrative capacity, preferably within an NGO or corporate setting.
- Exceptional verbal and written communication skills in English, with the ability to interact cordially with diverse individuals.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment usage.
- High level of integrity, professional grooming, punctuality, and emotional intelligence.
- Strong organizational skills with the capability to multitask in a fast-paced environment.
- Competitive salary package commensurate with experience within the non-profit sector.
- Health insurance coverage and other standard employee wellness benefits.
- Opportunities for professional development, skills training, and career advancement.
- A supportive, inclusive, and mission-driven work environment where you make a genuine social impact.