Program Delivery and Learning Experience Manager

HR-on-Wheels | Lagos, Nigeria

Full-time Posted today 0 views

About the Role

HR-on-Wheels is the premier one-stop shop for all HR needs of startups and SMEs. We understand the importance of laying the right foundation for your people strategy, tailoring our offerings to cater to the bespoke needs of growing organizations. We are currently looking for a dynamic Program Delivery and Learning Experience Manager to ensure technical and business programs are delivered consistently, practically, and to a measurable standard.

Key Responsibilities
  • Review and adapt curricula to align with learner and employer needs across various industries.
  • Develop robust program delivery plans, calendars, assessments, and student milestones.
  • Support instructor selection, onboarding, and continuous readiness.
  • Coordinate classes, workshops, learning materials, equipment, and assessments seamlessly.
  • Observe teaching sessions and provide actionable feedback and coaching to instructors.
  • Track student attendance, performance, progression, and completion rates.
  • Establish consistent assessment and competency standards aligned with industry expectations.
  • Monitor the overall learner experience and analyze student feedback for improvements.
  • Maintain comprehensive quality assurance records and documentation.
  • Prepare insightful dashboards and reports on program and student performance.
  • Identify performance gaps and implement continuous program improvements.
  • Collaborate effectively with internal teams and external training partners.
Qualifications
  • Bachelor’s Degree in Education, Curriculum & Instruction, Educational Management, Social Sciences, or a related field.
  • 5 to 7 years of relevant experience in program delivery, academic operations, TVET, workforce development, or learning and development.
  • Proven experience translating existing curricula or training frameworks into structured delivery plans.
  • Demonstrated success monitoring instructor performance and providing coaching.
  • Strong understanding of learner assessment, competency measurement, and performance tracking.
  • Experience managing multiple courses, cohorts, instructors, or delivery partners.
  • Strong analytical, communication, documentation, and stakeholder-management skills.
  • Background in TVET, apprenticeships, skills training, or employer-led learning is strongly preferred.
Benefits
  • Competitive salary and performance-based incentives.
  • Opportunities for professional growth within a fast-growing HR consulting firm.
  • Collaborative and innovative work environment impacting SMEs and startups across Nigeria.
  • Health insurance and other standard employee wellness benefits.

Skills

Program Management Curriculum Development Learning and Development Quality Assurance Stakeholder Management Data Analytics Instructor Coaching
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