About the Role
At Renmoney, we believe finance should be simple, useful, and accessible to everyone. We are passionate about leveraging data-driven insights to build innovative financial products for personal and business needs. We are currently looking for a talented Product Manager to lead the development and optimization of collections products, systems, and customer engagement strategies across the entire loan lifecycle.
Key Responsibilities- Own the end-to-end product strategy, roadmap, and delivery for innovative collections solutions.
- Improve key metrics including collection, recovery, cure rates, and overall agent productivity.
- Develop robust collection workflows, strategic customer contact plans, and efficient agent tools.
- Manage critical integrations between collection CRM, telephony systems, loan management platforms, payment systems, and data platforms.
- Collaborate cross-functionally with Collections, Risk, Operations, Analytics, Engineering, and Compliance teams.
- Define comprehensive product requirements, user journeys, operational processes, and success metrics.
- Lead rigorous testing, implementation, rollout, and continuous improvement of collection products.
- Ensure full compliance with internal policies, regulatory requirements, and responsible-collection practices.
- Minimum of 3 years of product management experience, preferably within fintech, lending, banking, or collections.
- Strong understanding of the loan collections lifecycle and delinquency management.
- Demonstrated experience with collection CRM platforms, telephony systems, dialers, and technical integrations.
- Solid understanding of APIs, data flows, system integrations, and Agile product development methodologies.
- Exceptional analytical, communication, problem-solving, and stakeholder-management skills.
- Bonus experience includes working with secured lending, digital consumer finance, omnichannel collections, SQL, and decisioning platforms.
- Competitive salary and performance-based bonuses.
- Comprehensive health insurance coverage.
- Opportunities for professional growth and leadership development in a fast-paced fintech environment.
- A collaborative, inclusive, and dynamic workplace culture in Lagos, Nigeria.