About the Role
Standard Chartered Bank Nigeria is looking for a dedicated and results-driven Priority Sales & Service Officer to join our dynamic Wealth and Retail Banking team in Abuja. In this role, you will play a pivotal part in supporting Relationship Managers to acquire, retain, and deepen banking relationships with high-value clients, delivering exceptional financial solutions and personalized service.
Key Responsibilities- Support C-suite Acquisition Managers in acquiring, retaining, and deepening long-term banking relationships with affluent clients.
- Organize and follow up on leads, complete and record appointments, and successfully close customer requests.
- Assist clients in meeting their diverse financial needs as they progress through various career and life stages.
- Understand clients’ financial aspirations to grow, manage, and protect their wealth using appropriate investment solutions.
- Stay fully abreast of market trends, new product offerings, and the latest marketing campaigns.
- Expand client relationships continuously through the delivery of high-quality, customer-centric service while managing operational risk and regulatory compliance.
- Minimum of a First Degree from a recognized tertiary institution.
- At least 2 years of relevant banking experience, specifically in customer servicing and cash handling.
- Strong working knowledge of Capital Markets, Financial Advisory Services, and regulatory frameworks.
- Exceptional verbal and written communication skills with proven problem-solving abilities.
- Ability to demonstrate core competencies including opportunity spotting, leadership, resilience, collaboration, and sustainable delivery.
- Competitive salary and performance-based incentives within the Nigerian banking sector.
- Comprehensive health and wellness benefits for employees and their dependents.
- Continuous professional development through world-class banking and compliance training programs.
- Opportunities for rapid career progression within a leading global financial institution.