About the Role
Fine Brothers Limited is a leading retail distributor of authentic mobile phones and accessories from world-renowned brands including Samsung, Apple, Nokia, Infinix, Tecno, and more, all backed by manufacturer warranties. We are currently looking for a vibrant and customer-focused Retail Sales Representative to join our dynamic team in Nigeria. In this role, you will serve as the face of our brand, helping customers find the perfect devices while driving store sales and maintaining an organized, attractive retail environment.
Key Responsibilities- Welcome customers warmly and handle inquiries professionally regarding product features, prices, and warranties.
- Promote and sell mobile phones, gadgets, and accessories to achieve daily, weekly, and monthly sales targets.
- Demonstrate product functionalities and guide customers in making informed purchasing decisions.
- Build positive relationships with shoppers to encourage repeat business and brand loyalty.
- Maintain clean, appealing product displays and monitor inventory levels to report stock shortages or damaged goods.
- Process sales accurately, handle payments responsibly, and issue receipts in line with company policies.
- Resolve customer complaints amicably and escalate complex issues to the appropriate supervisor.
- Minimum of OND, NCE, HND, or Bachelor's degree in Marketing, Business Administration, or a related field.
- At least 1 year of proven retail sales or customer service experience, ideally within the mobile or electronics sector.
- Fresh graduates with exceptional communication skills and a strong passion for sales will also be considered.
- Possession of strong negotiation, numerical, and interpersonal skills.
- Must be punctual, highly disciplined, presentable, and possess absolute integrity in handling cash and inventory.
- Competitive salary with attractive performance-based sales commissions.
- Comprehensive hands-on training on mobile technology and modern retail strategies.
- Clear pathways for career growth and professional advancement within the company.
- A collaborative, supportive, and energetic work environment.